Manuel B. Garcia

Manuel B. Garcia serves as the Senior Director for Educational Technology and Digital Learning at FEU Institute of Technology, Manila, Philippines. Read More

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Who Should Explain an Incidental Finding to the Participant?

The person who discovers an incidental finding is not necessarily the right person to explain it. Communication should involve someone qualified to interpret the finding, explain its uncertainty and implications, and guide the participant toward appropriate follow-up.

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Communicating Incidental Findings Guide 391 of 398
01 · The Question

Should the Researcher Who Found It Be the One Who Explains It?

A data analyst notices a potentially pathogenic genomic variant. An imaging researcher sees an unexpected abnormality on a scan. A psychology researcher identifies a result that may warrant clinical assessment.

The research team decides that the finding meets its threshold for communication. Someone now has to tell the participant.

It is tempting to assume that this should simply be the principal investigator or whoever first noticed the finding. But incidental findings often fall outside the researcher's own expertise. The person qualified to conduct the study may not be qualified to explain the medical, genetic, psychological, or other consequences of an unexpected result.

02 · The Short Answer

The Right Communicator Depends on the Finding and the Expertise It Requires

In Brief

An incidental finding should be explained by, or with the involvement of, someone appropriately qualified to interpret the finding, communicate its certainty and implications accurately, answer foreseeable questions, and guide the participant toward appropriate follow-up. That person is not necessarily the researcher who discovered the finding or the principal investigator.

Depending on the finding, communication may appropriately involve a study clinician, physician, radiologist, genetic counselor, psychologist, or another qualified professional, often working with the research team. The communication pathway should ideally be specified in the protocol before incidental findings occur.

03 · What You Need to Know

Returning a Finding Requires More Than Delivering the Result

Discovery does not establish communication competence

The person who first recognizes an incidental finding may have excellent expertise for the research question but limited expertise in the unexpected condition.

A cognitive neuroscientist may know how to acquire and analyze MRI data without being qualified to diagnose a brain lesion. A bioinformatician may identify a genomic variant without being qualified to counsel a participant about penetrance, family implications, and clinical management. A research assistant administering psychological measures should not independently turn an unusual score into a psychiatric diagnosis.

The communication plan should therefore follow expertise rather than authorship, seniority, or who happened to notice the finding first.

The researcher still has responsibility for the process

Using a specialist does not mean the research team can simply hand over the result and disappear. Researchers remain responsible for following the approved protocol and ensuring that the finding moves through the appropriate validation, review, communication, documentation, and referral pathway.

The division of labor may therefore look something like this:

Role Possible responsibility What the role does not automatically imply
Researcher or study team Identify the potential finding, initiate the approved process, coordinate communication and documentation Authority to diagnose conditions outside their expertise
Relevant specialist Interpret the finding and its significance within their professional competence Responsibility for every aspect of the research relationship
Genetic counselor Explain genetic results, inheritance, uncertainty, family implications, and follow-up where appropriate A requirement for every non-genetic incidental finding
Participant's healthcare professional Provide clinical evaluation, confirmation, management, or continuity of care Automatic access to research information without an appropriate communication pathway
Ethics committee or IRB Review the study's return plan and difficult ethical cases where appropriate Clinical interpretation of the finding

What does good communication need to accomplish?

A responsible disclosure should help the participant understand more than the name of the finding. Depending on the situation, the participant may need to know what was actually observed, how certain the finding is, whether the research method was diagnostic, what the finding could mean, what it does not establish, whether confirmation is required, and what reasonable next step is available.

TCPS 2 states that researchers should exercise care and sensitivity in determining both who discloses material incidental findings and how disclosure occurs. It also says researchers should assist participants in understanding those findings and, when necessary, direct them to an appropriately qualified professional to discuss possible implications for their welfare.

The communicator therefore needs both subject-matter competence and the ability to explain uncertainty without either minimizing or exaggerating it.

Communication should match the certainty of the evidence

An incidental finding can be serious without being diagnostic. If a research scan contains a suspicious abnormality, the appropriate message might be that the scan warrants clinical evaluation rather than that a particular disease has been discovered.

This becomes especially important with highly uncertain incidental findings. The communicator must distinguish what is known from what remains uncertain and avoid allowing the participant to hear a possibility as a diagnosis.

Appropriate communication “The research scan contains an observation that a qualified reviewer believes should be evaluated clinically. The research scan cannot establish the diagnosis.”
Overstated communication “We found that you have this disease,” when the research evidence does not establish that conclusion.

Genomic findings may require genetic counseling

Genetic information can create distinctive communication needs. A result may have implications for biological relatives, reproductive decisions, future disease risk, and clinical surveillance. Concepts such as penetrance and variable expression may be unfamiliar to participants but crucial to understanding what a result means.

CIOMS states that research ethics committees should evaluate whether individual counseling is necessary when particular genetic findings are returned.

NHGRI provides a concrete operational example through its Secondary Genomics Findings Service. Possible actionable secondary variants identified in participating research protocols are clinically confirmed, and a genetic counselor discloses confirmed results. The counseling session can include healthcare recommendations, family history and risk assessment, psychosocial assessment, and referral to an appropriate healthcare provider.

This is one institutional model rather than a universal requirement, but it illustrates how return can be structured as a professional communication process rather than a result simply being emailed to the participant.

Some findings require a clinician or other specialist

A radiological finding may require a radiologist or other appropriately qualified clinician. A cardiovascular abnormality may require clinical evaluation by someone competent in that area. A psychologically consequential finding may require appropriate mental-health expertise.

The principle is not that every incidental finding must pass through a physician. It is that the professional expertise involved should match the information being communicated and the decisions the participant may reasonably make because of it.

The participant's own healthcare professional may become important

Research teams often do not provide continuing clinical care. Once a finding requires diagnostic evaluation or treatment, the participant's healthcare professional may be better positioned to coordinate subsequent care.

The research team may therefore provide the participant with appropriate documentation or, with the necessary authorization and according to applicable procedures, communicate relevant information to the participant's healthcare professional.

NHGRI clinical research provides examples in which confirmed results are communicated to participants and relevant healthcare recommendations and referrals are provided. Some NIH protocols also send confirmed research-related genetic results to participants and their referring medical providers.

Researchers should not assume, however, that every participant has easy access to specialist care. The feasibility and consequences of referral should be considered when planning for incidental findings before data collection.

Who communicates can depend on urgency

A routine but important finding may permit a scheduled counseling appointment. A finding suggesting an immediate health threat may require faster communication through the study's safety pathway.

In urgent situations, the priority is to connect the participant with appropriate evaluation without sacrificing accuracy. Researchers should follow the protocol for findings that may affect participant health or safety rather than waiting for the ordinary return-of-results workflow if delay could materially increase harm.

Communication should include the limits of the research finding

Participants should understand whether the result was generated in a research or clinical setting and whether further confirmation is needed. This helps prevent therapeutic misconception and the assumption that the research team has provided a definitive clinical diagnosis.

NHGRI's Secondary Genomics Findings Service, for example, clinically confirms possible actionable secondary variants before return. If confirmation refutes the research finding, the service communicates that the research result was not confirmed.

The communication plan should similarly distinguish research evidence from whatever level of clinical confirmation the particular finding requires.

Communication is not complete merely because information was sent

A technically accurate PDF attached to an email may transmit information without ensuring that the participant understands it. The more consequential or complex the finding, the less adequate one-way delivery may be.

TCPS guidance emphasizes helping participants understand material incidental findings and, where necessary, directing them to qualified professionals. NHGRI's genomic return model likewise incorporates counseling, risk assessment, psychosocial assessment, healthcare recommendations, and referral rather than treating disclosure as document delivery alone.

This does not mean every low-complexity result requires a lengthy counseling session. Communication should be proportionate to the finding's complexity, uncertainty, and potential consequences.

Plan who communicates before anyone has something difficult to say

The protocol should identify, where reasonably foreseeable, who reviews possible findings, who decides whether the return threshold has been met, who contacts the participant, who explains the finding, who handles questions, and who coordinates referral.

Without that plan, the first difficult case can trigger hurried improvisation. A junior researcher may disclose information outside their expertise, the principal investigator may assume someone else is handling it, or the participant may be passed among professionals without anyone owning the process. Research administration has enough relay races already.

Watch Out

Do not delegate disclosure to the person who is most convenient merely because they have contact with the participant. The communicator should have sufficient expertise for the finding and should know the study's return policy, the limitations of the research result, and the appropriate next steps.

04 · A Practical Example

A Bioinformatician Identifies a Potentially Actionable Genetic Finding

Hypothetical Example

The person who discovers the result is not the person who returns it

During genomic analysis, a bioinformatician identifies a variant unrelated to the research question that may indicate a substantial hereditary cancer risk. The study has an approved incidental-findings pathway, and the participant previously chose to receive qualifying actionable findings.

Discovery The bioinformatician flags the variant according to the protocol but does not independently contact the participant.
Review and confirmation The finding undergoes the specialist interpretation and confirmation required by the study's return policy.
Communication planning Because the result has implications for disease risk, surveillance, and biological relatives, the team arranges disclosure through a professional qualified to explain those implications.
Disclosure The participant is told what was found, the level of certainty, what the finding means for risk, and what it does not mean. Appropriate clinical recommendations and family implications are discussed.
Referral The participant receives documentation and is directed to appropriate clinical follow-up rather than being left with a consequential result and no route forward.

The bioinformatician's role was essential, but discovering the variant did not make them the appropriate person to counsel the participant about hereditary cancer risk.

05 · What Researchers Often Get Wrong

Common Mistakes When Communicating Incidental Findings

Misconception

The principal investigator should always disclose the finding

The principal investigator may coordinate the process, but the appropriate communicator depends on the expertise required to interpret and explain the finding. Seniority is not a substitute for subject-matter competence.

Misconception

The researcher who discovered the finding understands it best

They may understand how the observation was generated without having the clinical or counseling expertise needed to explain its implications to a participant.

Misconception

Sending the laboratory report is enough

A report can contain technically accurate information while leaving the participant unable to understand its significance, uncertainty, or next steps. Consequential findings may require interactive explanation and appropriate referral.

Misconception

Researchers should soften uncertainty so the participant does not become anxious

Reassurance should not come at the expense of accuracy. Participants need an understandable account of what is known, what remains uncertain, and what further evaluation is appropriate.

Misconception

Once the participant has been told, the research team's responsibility is finished

The scope of responsibility varies, but a responsible return process should at least address foreseeable questions, necessary documentation, and an appropriate route for confirmation, referral, or follow-up rather than simply transferring the information.

06 · What This Means for You

Assign the Communicator According to the Finding, Not the Organizational Chart

Your protocol should distinguish responsibility for discovering, validating, deciding to return, communicating, and clinically following up a finding. One person may perform several of these functions, but that should follow from competence and study design rather than assumption.

A simple communication framework

If the finding is straightforward and within the researcher's professional competence
The researcher may be able to communicate it under the approved protocol, provided its limitations and next steps can be explained accurately.
If the finding requires specialized clinical interpretation
Involve an appropriately qualified clinician or specialist in interpretation and disclosure.
If the finding is genetic and has complex risk, reproductive, or family implications
Consider genetic counseling or equivalent qualified genetics expertise as part of the return process.
If the finding remains substantially uncertain
Use someone capable of explaining the uncertainty accurately and avoid presenting a research observation as a confirmed diagnosis.
If the finding requires continuing clinical evaluation or treatment
Establish an appropriate referral or handoff to the participant's healthcare professional or another suitable provider.

The best communicator is therefore not necessarily one person. For consequential findings, the strongest model may be coordinated communication in which the research team explains the research context while a relevant specialist explains the clinical or other professional implications.

07 · A Quick Checklist

Before Someone Contacts the Participant

For responsible communication, check:
Has the finding met the study's threshold for return and undergone required confirmation or review?
Who has the professional expertise needed to interpret the finding accurately?
Does the designated communicator understand the difference between the research observation and any confirmed clinical conclusion?
Can the communicator explain what is known, what remains uncertain, and what the finding does not establish?
Are the participant's consent and return-of-results preferences confirmed before disclosure?
Does the participant need counseling or another specialist because of the finding's complexity or consequences?
Is there a clear next step for confirmation, referral, surveillance, treatment, or other appropriate follow-up?
Does the communication process meet applicable ethics committee or IRB, institutional, professional, and legal requirements?
08 · Frequently Asked Questions

Questions About Who Should Communicate a Finding

Does the principal investigator have to tell the participant personally?

Not necessarily. The principal investigator may remain responsible for ensuring that the approved process occurs, but another appropriately qualified professional may be better suited to explain the finding itself.

Should a doctor always communicate health-related incidental findings?

Not every finding necessarily requires a physician, but consequential medical information should involve someone with appropriate expertise to interpret its health implications and explain necessary follow-up.

When is a genetic counselor useful?

Genetic counseling can be particularly valuable when a finding involves inherited risk, uncertainty, implications for biological relatives, reproductive considerations, or complex decisions about surveillance and testing.

Can the research team simply send the result to the participant's doctor?

The appropriate process depends on consent, privacy rules, the protocol, and applicable law. Researchers should not assume that research information can automatically be disclosed to a healthcare professional without the appropriate authorization or other valid basis.

Should uncertain findings be communicated differently?

Yes. The communicator should distinguish clearly between what has been observed and what remains uncertain, explain whether confirmation is required, and avoid language that turns a possible interpretation into a diagnosis.

Who should communicate an urgent finding?

The study's urgent safety procedure should determine the appropriate professional and communication pathway. The priority is timely connection to appropriate evaluation while preserving accuracy about what the research finding establishes.

09 · The Bottom Line

The Person Who Finds It Is Not Automatically the Person Who Should Explain It

The Bottom Line

An incidental finding should be communicated by, or with the involvement of, someone whose expertise matches the finding and who can explain its validity, uncertainty, implications, and appropriate next steps accurately and sensitively.

The research team remains responsible for ensuring that the approved return process occurs, but disclosure may require clinicians, genetic counselors, psychologists, or other specialists. For consequential findings, communication is best treated as a planned process of interpretation, explanation, and referral rather than the simple delivery of a result.

10 · Sources and Further Reading

Sources and Further Reading

11 · Cite this Guide

How to Cite This Guide

This guide is intended to be read, shared, and used in research, teaching, and academic work. If you draw on its ideas, explanations, or other content, please acknowledge the source by citing the guide. Doing so gives appropriate credit and helps your readers locate the original resource.

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